Frequently Asked Question

Get the 411 on the stuff you need to know when you bring your pet to Woof! Pet Wellness Resort.

Stuff you need to know

What vaccinations are required to board our pet

All pets must have proof of current rabies vaccination, titre or veterinarian excusal.

Why do we have to bring our own pet food?

Keeping diets consistent while pets stay with us helps to avoid digestive upsets that can cause diarrhea, vomiting or other potential problems that can result.

Do we bring pet treats?

Woof! staff love to treat dogs! We have in-house num nums, and a enticing selection of treats, bones and chews that can be purchased or added to your account. If your pet has any dietary restrictions we ask that you advise us. Just so you know, we do NOT allow rawhide treats.

Do you allow pets that are fed raw diets?

Absolutely, we have refrigeration as well as a freezer for dogs staying longer term. We always carry frozen raw products, and Hurraw (dehydrated raw) products available for our clients convenience or in the event of an unexpected extended stay.

Do I need to bring pet bedding or toys?

Woof! is happy to provide both bedding and toys for your pet. If you wish to bring their own, we ask that you not bring any bed that can not be laundered (ie bulky oversize beds, or foam core beds). Small blankets, beds or towels and toys are permissible.*

* Please do NOT bring any bed, toy, collar or bag that you would be devastated if lost or destroyed – we work hard to make sure our guests go home with what they came with, clean and intact, but sometimes stuff happens and we are not liable for these losses.

Our pet isn’t fixed, can he/she still board?

Dogs that are still intact are permitted to board but may not be able to run in the community play. If your female is in heat we need to know this before check in as it may affect run assignment. Unfortunately, we can not accommodate cats that have not been neutered.

What happens if our dog gets injured, or sick during its stay?

We endeavour to take them to their regular vet, but in the event of a crisis we will go to the nearest emergency vet. Owners will be notified asap, and a record made. Unless an injury is the result of negligence on our part, expenses incurred at the vet will be your responsibility. We recommend that if your pet is making an extended stay, has existing conditions, or is elderly, you make arrangements in advance with your vet and notify us if there is an expense maximum you wish observed.

The cute stuff

We have so many great pictures of our four legged guest, it’s hard to choose what to share here. We post new pics on our facebook page all the time, so if you want to see what your cutie pie is up to, check out our page. And while your there, why not like our page! We’d appreciate it.

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good to know

Boarding reservations 21 days or over receive a 15% discount!

Pick up before 12pm – no charge
Pick up between 12-3pm – $16.50
Pick up 2-5 – full day charge

Check out our Reviews

  • We love the sense of Resurance we feel when ever we use your facilities, be it for some needed grooming, nail trim, or going away, for a few days, the girls always seem glad to see our dog, and no requests seems to much. Our dog always comes back happy and looking great. We would recommend woof pet resort as a great place to drop of your furry friend.

    Timothy Van Lingen Avatar Timothy Van Lingen
    September 9, 2021
  • We have never boarded our dogs anywhere before, mostly due to one of our dogs having a large amount of anxiety. The staff at Woof! Pet Resort knew exactly how to act around our reactive dog so she would know she's in a safe place and not stress out so much. Amazing service! We will definitely be bringing our dogs here again. ♥️

    Eric Zimmerman Avatar Eric Zimmerman
    October 13, 2023
  • My grand puppy loves coming here. He gets so excited as soon as we get near there. Love the staff.

    J AND J SCHLUETER Avatar J AND J SCHLUETER
    November 5, 2019
  • Words almost fail me -- this place is F-A-N-T-A-S-T-I-C !!! There are people who 'like' animals, then there are people who 'love' animals, then there is the staff at Woof! They just really 'get it' when it comes to our fur kids!! I have a 2 year old Goldendoodle - high energy is an understatement. His behavior has improved so much since I started taking him to WOOF day care. He also has had a couple of sleep overs there. If I just say the words 'doggie day care'...he runs for the door to get in the car. I would equal the reaction to telling kids they are going to go to Disney! The owner is always available - and I give her credit for having a gift of hiring the right people! Great Staff/Great place/Great Customer Experience.

    Celeste Cole Avatar Celeste Cole
    August 1, 2023
  • I took my dog to Lillian for hydrotherapy after MPL surgery. After only 6 sessions we saw significant improvements. He regained muscle and the proper use of his leg because of these sessions. I highly recommend Lillian, she’s the best of the best!

    Jacob Parkhill Avatar Jacob Parkhill
    March 31, 2023

Recommended by vets 

We're pleased to be recommended by numerous veterinarians in the region. We belong to a number of associations and have been recognized by The Woodstock Chamber of Commerce.

International Association of Animal Massage and Bodywork Association of Canine Water Therapy
The Woodstock Chamber of Commerce Award of Excellence

Get in Touch By Phone Or email

Taking care of your best buddy is our whole purpose. If there's anything that we haven't covered here, reach out. We would love to hear from you!

Hours

Mon-Fri: 9:30am - 5pm
Sat, Sun & Holidays: 10am - 12pm & 5-6pm

Email

General Inquiries: info@woofpetresort.com

Therapy Inquiries: lillian@woofpetresort.com