Frequently Asked Question

Get the 411 on the stuff you need to know when you bring your pet to Woof! Pet Wellness Resort.

Stuff you need to know

What vaccinations are required to board our pet

All pets must have proof of current rabies vaccination, titre or veterinarian excusal.

Why do we have to bring our own pet food?

Keeping diets consistent while pets stay with us helps to avoid digestive upsets that can cause diarrhea, vomiting or other potential problems that can result.

Do we bring pet treats?

Woof! staff love to treat dogs! We have in-house num nums, and a enticing selection of treats, bones and chews that can be purchased or added to your account. If your pet has any dietary restrictions we ask that you advise us. Just so you know, we do NOT allow rawhide treats.

Do you allow pets that are fed raw diets?

Absolutely, we have refrigeration as well as a freezer for dogs staying longer term. We always carry frozen raw products, and Hurraw (dehydrated raw) products available for our clients convenience or in the event of an unexpected extended stay.

Do I need to bring pet bedding or toys?

Woof! is happy to provide both bedding and toys for your pet. If you wish to bring their own, we ask that you not bring any bed that can not be laundered (ie bulky oversize beds, or foam core beds). Small blankets, beds or towels and toys are permissible.*

* Please do NOT bring any bed, toy, collar or bag that you would be devastated if lost or destroyed – we work hard to make sure our guests go home with what they came with, clean and intact, but sometimes stuff happens and we are not liable for these losses.

Our pet isn’t fixed, can he/she still board?

Dogs that are still intact are permitted to board but may not be able to run in the community play. If your female is in heat we need to know this before check in as it may affect run assignment. Unfortunately, we can not accommodate cats that have not been neutered.

What happens if our dog gets injured, or sick during its stay?

We endeavour to take them to their regular vet, but in the event of a crisis we will go to the nearest emergency vet. Owners will be notified asap, and a record made. Unless an injury is the result of negligence on our part, expenses incurred at the vet will be your responsibility. We recommend that if your pet is making an extended stay, has existing conditions, or is elderly, you make arrangements in advance with your vet and notify us if there is an expense maximum you wish observed.

The cute stuff

We have so many great pictures of our four legged guest, it’s hard to choose what to share here. We post new pics on our facebook page all the time, so if you want to see what your cutie pie is up to, check out our page. And while your there, why not like our page! We’d appreciate it.

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good to know

Boarding reservations 21 days or over receive a 15% discount!

Pick up before 12pm – no charge
Pick up between 12-2pm – $12.00
Pick up after 2 or between 5-6 on weekends – additional day charge

Check out our Reviews

  • Been taking my Doodle there for a few years. The do an amazing job with hair cuts. They treat my dog right, now she actually gets out of the car and goes in without fuss. The owner is super nice and friendly

    Ed Guillen Avatar Ed Guillen
    December 31, 2023
  • Excellent staff and services. Harley really enjoys his daycare visits and he gets to socialise with other dogs and people. Staff take very good care of him. Very caring and helpful with any issues your pets may have.

    John McHale Avatar John McHale
    September 1, 2022
  • My dog loves it at Wood! Pet Resort. She pulls me to the door when we go to get her nails trimmed. The staff is friendly and the facility is clean.

    Maria Fleet Avatar Maria Fleet
    June 23, 2022
  • Love Kandace she grooms my older dog who has a lot of pain but she is so good with him. I follow her where ever she goes. Thank you for always caring and doing a great Job with Ben!!

    Stacy Avatar Stacy
    June 15, 2023
  • Absolutely amazing, our dog is a Covid puppy and hated people and other dogs. We sent her here for our wedding out of town. She did absolutely amazing and was so happy when we came to pick her up We’re now going to be using the daycare program for her!! Thank you for caring for our fur baby

    lacey Laros Avatar lacey Laros
    August 18, 2023

Recommended by vets 

We're pleased to be recommended by numerous veterinarians in the region. We belong to a number of associations and have been recognized by The Woodstock Chamber of Commerce.

International Association of Animal Massage and Bodywork Association of Canine Water Therapy
The Woodstock Chamber of Commerce Award of Excellence

Get in Touch By Phone Or email

Taking care of your best buddy is our whole purpose. If there's anything that we haven't covered here, reach out. We would love to hear from you!

Hours

Mon-Fri: 9:30am - 6pm
Sat: 9:30am - 12pm & 5-6pm
Sun: 10am-12pm & 5-6pm

Email

General Inquiries: info@woofpetresort.com

Therapy Inquiries: lillian@woofpetresort.com